Shipping Policy
 

At Felynoa, we work to offer you a safe and satisfying shopping experience.

 

Order Processing

• All orders are processed within 1 to 3 working days following payment confirmation.

• Orders are not processed or despatched on weekends or bank holidays.

 

Delivery Time

• The estimated delivery time is 7 to 12 working days, depending on the destination country within Europe.

• In some cases, delivery times may vary due to external factors such as logistical delays or high demand.

 

Order Tracking

• Once your order has been despatched, you will receive an email with your tracking number so you can track your parcel at any time.

 

Delivery Charges

• We offer free delivery on selected orders or during special promotions.

• Delivery charges, where applicable, will be clearly displayed during the checkout process.

 

Incorrect Address

• It is the customer's responsibility to provide a correct delivery address.

• If you notice an error in your address after placing your order, please contact us as soon as possible.